Approval Rejection

Created by jl gates, Modified on Sun, 19 Jul at 12:32 PM by jl gates

When the approver rejects, they leave notes why they rejected the approval. 


The communication to the main user




Invoice approvals are commonly rejected for one or more of the following reasons:

  • Incorrect invoice amount.

  • Missing or incorrect vendor information.

  • Incorrect General Ledger (GL) account coding.

  • Incorrect department, location, or project allocation.

  • Missing Purchase Order (PO).

  • Invoice does not match the Purchase Order.

  • Goods or services have not yet been received.

  • Duplicate invoice.

  • Missing supporting documentation (contract, delivery receipt, quote, etc.).

  • Invoice requires additional management review.

  • Incorrect payment terms or due date.

  • Tax calculation or sales tax is incorrect.

  • Invoice was submitted to the wrong approver.

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