“To enable the Self-Service Supplier Portal, you must have an current active paid plan.”
Supplier Portals
Self Service supplier portals, reducing supplier inbound telephone calls, reducing inquiries about payment, providing self service invoice upload submission.
Invoice Submission: Suppliers can upload invoices directly through the portal
Status Tracking: Suppliers can check the real-time status of their submitted invoices (e.g., "Pending," "Approved," "Paid").
Notifications: Alerts and reminders for critical updates, such as payment due dates, invoice approvals, or payment errors
Cost Savings
These features, when combined, will provide both small and large suppliers with efficient tools to manage their invoicing process while reducing the administrative load on your accounts payable teams. It also ensures seamless collaboration and transparency between businesses and their suppliers
Without a burden on your AP teams, invoices will be already in the system and stored in the cloud for your view. (reducing time in the mailroom and time to scan invoices)
Eliminating email processing, and inquiries.
“For businesses with 50 or more suppliers, our Self-Service Supplier Portal delivers direct ROI by eliminating phone and email inquiries about invoice status. On average, each supplier inquiry costs about $10–$30 in staff time. If just 50 suppliers make 2 inquiries per month, that’s 100 inquiries — costing $1,000–$3,000 monthly. By shifting these to self-service, you can save $12,000–$36,000 per year while freeing up your team for higher-value tasks.”
Automatic approval workloads can be initiated and there will be a time savings in approval of invoices ready to be paid.
You can upgrade
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article