Why Multiple Due Dates Are Not Supported

Created by jl gates, Modified on Thu, 21 Nov, 2024 at 12:14 PM by jl gates

Our accounts payable automation SaaS is designed to streamline and simplify invoice processing. To ensure efficiency, our system supports invoices with a single, clearly defined due date. Multiple due dates on a single invoice introduce complexities that are not compatible with our automation processes.

Understanding the Issue with Multiple Due Dates

  1. Inconsistency in Payment Scheduling
    An invoice with multiple due dates can represent different payment terms for various portions of the invoice. This creates ambiguity in deciding when and how payments should be scheduled, which conflicts with the straightforward processing rules of our system.

  2. Automated Workflows Require Clarity
    Our OCR and automation workflows rely on extracting a single due date to:

    • Route the invoice for approval efficiently.
    • Schedule payments without manual intervention.
      Multiple due dates require human interpretation, which is outside the scope of automation.
  3. Risk of Errors in Payment
    Handling invoices with multiple due dates increases the likelihood of payment errors, such as missed deadlines or overpayments. Our system avoids this risk by focusing on single-due-date invoices.

How to Handle Invoices with Multiple Due Dates

  • Split the Invoice: If possible, request that your vendor provide separate invoices for each payment date. This ensures each invoice has one due date.
  • Adjust Manually: If a split invoice isn’t feasible, manually adjust the payment schedule outside our system to accommodate the multiple due dates.

Best Practices for Vendors and Users

  • Work with vendors to standardize invoices with a single due date.
  • Ensure the due date is prominently displayed and matches the agreed payment terms.

By maintaining clear, single-due-date invoices, users can fully leverage the power of our automated workflows and minimize manual intervention or errors. For further assistance, feel free to reach out to our support team.



Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article