Spam and Email Addresses

Created by jl gates, Modified on Sat, 12 Oct at 10:17 AM by jl gates

To ensure that system email notifications reach suppliers and do not end up in spam folders, it's important to validate supplier email addresses both initially and on a regular basis.

  1. Initial Validation: When a supplier’s email address is first added to the system, it must go through a validation process. This ensures that the email is active, correctly formatted, and capable of receiving system notifications, such as payment updates and invoice submissions.

  2. Quarterly Validation: To maintain the accuracy of our email records and prevent important notifications from being marked as spam, email addresses must be revalidated every quarter. This periodic check helps to confirm that suppliers' contact details remain up-to-date and that our system communications are reliably delivered to their inboxes.

By following this process, we can help ensure that essential communications with suppliers are not missed due to email delivery issues.

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